Team-Based Virtual Care

Team-Based Virtual Care: Striving for Seamless Inclusive Care


Virtual care facilitates patients’ and families’ inclusiveness in care planning, which improves the transition experience. This Canadian Institutes of Health Research (CIHR)-funded program adopts a Patient-Oriented Research (POR) and Integrated Knowledge Translation (IKT) approach via the diverse engagement of older adults, families, staff and policy-makers in all stages of the research.

This study aims to generate evidence to inform policy development for virtual team-based care planning of care transitions. It also empowers a marginalized population to be co-partners in driving health policy priorities, elevating their voices, and advancing equity.


Who are we working with?


We are partnering with PIECES Canada, the University of Western Ontario, the University of Victoria, and the Vancouver Coastal Health Authority.


The Team

Principal Investigator: Dr. Lillian Hung of The University of British Columbia

Project lead, Ian Chan, connect at chancp1@mail.ubc.ca if you have any questions/interest!


Our Knowledge Translation Journey…

Ian delivered oral presentation at the 2nd INterdisciplinary Conference in REhabilitation Sciences of BC (INCREASE BC) which took place on April 17, 2024, at the Chan Centre Auditorium at BC Children’s Hospital. INCREASE BC was a collaborative initiative between the UBC Division of Physical Medicine and Rehabilitation, Vancouver Coastal Health Research Institute (VCHRI), Centre for Aging SMART, and the UBC Rehabilitation Sciences Executive Committee.

On April 11, 2024, our team collaborated with VCH to present the research findings and policy brief to leaders from diverse backgrounds. We were grateful for their valuable insights, which helped us refine the policy brief to strive for a more inclusive, equitable and better Team-based Virtual Care for our older adults during care transition.

Our research team has completed the Policy Brief (short and long version) on “Optimizing Virtual Care in Patient Care Transitions” with the support of residents, families, healthcare professionals, and leaders.

Our research progress was regularly updated in the monthly UBC IDEA Lab eNewsletters. This served as an effective communication, engagement, and dissemination tool.

Our research team created an eye-catching sticker and placed them on various KT products to promote our policy research, engage partners, and facilitate knowledge mobiization.


For the Online Presence of our project, please click on the below pictures for more information: